Managing technology can be a real headache (remember when you didn't get that email?). We help clients to articulate their technology needs and then independently find and help select IT outsourcing partners.
“DrPete helped us specify and select new outsourcing partners through a rigorous and well established process. They involved our staff as well and cross trained them to provide us with added value. Their agility was also impressive, adapting to changes in the market to bring the latest options to the table"
Martin Large, CEO of Steljes
In today's increasingly complex environment, companies find it hard to keep pace with technology and often prefer to leave it to specialist IT outsourcing partners. This can be either partial outsourcing (ie for operations such as software maintenance, helpdesk or infrastructure management) or can be for full service delivery. Done well, IT outsourcing is a major boon because it removes the technology headache and allows the business to focus on doing what it does best; you don't need to worry about outages, failed backups, server maintenance etc. Outsourcing technology services is not the same as outsourcing catering, for example; IT is core to operations and efficiency so can adversely cripple the business if not done thoughtfully. Of course, we understand that outsourcing can go wrong: in fact, we find many initial situations where our clients' current outsourced services are not appropriate, or were entered into without the right levels of due diligence or rigour.
Typical problems with outsourcing include:
DrPete Technology Experts will:
As experts, we deliver better value and insight than undertaking outsourcing yourself. We also have industry lawyers within our team who can review contracts from both a legal and commercial perspective.
Regrettably, IT and outsourcing can still be a minefield. This is because it has a number of inter-dependencies and while there are some big players, much of the market remains fragmented. We are proud of our values, friendly, amenable and work closely with your teams to meet the business objectives.
These typically include:
"DrPete helped us evaluate various outsourcing options and identified an appropriate provider that not only understood the technical requirements but just as importantly, our culture"
Chris Mouskoundi, Finance Director, Esselco
Meet some of our team