IT Audit Review

In today’s hypercompetitive business landscape ,every business has to have an IT function to leverage business value. But how do you know in the rapidly changing tech environment that the technology you have in place is really the best that you can run?

About this service

They may not excite enthusiasm, but the processes by which business transactions are dealt with underpin your business operation. Could you be doing things more effectively or at less cost? Do any of these symptoms or statements apply to your organisation?

• Staff dissatisfaction with slow PCs or systems e.g comments like “ Our systems a bit slow today..”
• Periodic failures or hiccups in the IT systems with comments like “Sorry our systems is down”
• Difficulty in recovering old backed-up data e.g. "I can't find my email"
• High costs in maintaining traditional on premise systems and infrastructure its "£xxx thousand for a new server rack"
• Constrained connectivity and remote access e.g. "It really slow accessing my work from home"
• A lack of understanding with software licensing or high license renewal costs, "Microsoft have asked for a software audit"
• Duplicative and non-complementary processes and the emergence of ‘information pockets’ and ‘black holes’ across the organisation, "I cant answer that - they haven't filed the info"
• Delays in fulfilling customer expectations, meeting deadlines and producing reliable management information
• Management information based upon spreadsheets produced off-line from the main system(s).

If these look familiar, or if a major change is planned, the business may benefit from an independent IT Audit. Such a review is also relevant when core computer systems are being changed or you are taking on a new business. No matter how good it may be, a new system will not ensure that what people do around it is optimum for the organisation. It is, however, usually an excellent time to re-appraise and update existing practices to make best use of the functionality contained within the new systems.

What this service provides

Our starting point is to gain an understanding your overall business strategy, processes and anticipate the demands using interview of staff and surveys. We then audit your set-up - this may include, but is not limited to:

• Computers and ICT hardware, PCs, Smartphones, Server and infrastructure like firewalls and networks ;
• Software and business systems like accounting, transaction processing, reporting marketing, web and HR;
• Data management, manipulation and storage
• IT Resources - including IT personnel and reliance on key people or external suppliers;
• IT governance and budgets (including any bespoke software development you may undertake);
• IT management processes and interruptions or interference caused by inadequate security, backups etc and legal and compliance issues.